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Posted: Friday, January 5, 2018 4:38 PM

Job Description:/h3:
We are seeking a Member Services Representative to join our team You will be responsible for helping customers by providing account and service information and resolving issues.
:Handle customer inquiries and complaints
:Provide information about the products and services
:Troubleshoot and resolve product issues and concerns
:Document and update customer records based on interactions
:Develop and maintain a knowledge base of the evolving products and services
:Previous experience in customer service, sales, or other related fields
:Ability to build rapport with clients
:Ability to prioritize and multitask
:Positive and professional demeanor
:Excellent written and verbal communication skills
NYTDA : Office Assistant

We are a small local business office located in Sheepshead Bay, Brooklyn, NY and are also known as The NY Trucking and Delivery Association..

We are an association representing over 700 delivery and service companies and their businesses.

The position requires general office skills such as filing and faxing documents and records. It will also require excellent phone skills and communications for speaking with customers. Computer skills should include knowledge of Microsoft Word for documents and Microsoft Excel for preparation of spreadsheets as needed. Good telephone manner is a plus

A qualified candidate should possess these skills at a minimum. The candidate should be a self starter and motivated individual, willing to learn our business and take on more responsibilities over time.

Company Description:/h3:
We help trucking, delivery and service companies with back:office tasks, such as electronic parking ticket reductions, reports and analysis. We pride ourselves with great customer service and problem resolution


• Location: Brooklyn

• Post ID: 153397527 brooklyn is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018