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Posted: Saturday, June 24, 2017 11:33 AM

Director of Windows OperationsSalary: up to $134,450 Commensurate with Experience Excellent BenefitsBrooklyn, NY The successful candidate will serve as a Director of Windows Operations reporting to the IT Services Division. Responsibilities will include: Manage the Windows Operations Support team and the Desktop Support team; manage the Windows Operations team which consists of Windows Server engineers, VMware engineers, Citrix engineers, and McAfee ePO engineers; manage the Desktop Support team which supports over 3,000 workstations for DoITT, and external agencies; The Windows environment consists of over 6000+ windows servers (physical and virtual servers); Ensure the Windows Operations team provides support for approximately 6,000+ windows servers both physical and virtual for both DoITT and external agencies in order to provide the necessary 24/7 operations support; manage the McAfee ePO team which provides support for the McAfee products on all Windows servers, workstations, for both DoITT and external agencies; manage the Citrix Operations team which provides support for the DoITT Citrix farm and NetScalers; manage the Desktop Support teams which provide desktop support for all of DoITT desktops, in addition to external agencies as well as Community Boards; Meet with various vendors for the support maintenance of hardware and software; ensuring they meet or exceed their service level agreements, involving service offerings and overall technology solutions; oversee the maintenance and support of hosting servers across multiple agencies, implementing and managing day to day processes in order to support established policies and procedures; Work closely with the Engineering and Architect teams in order to help define the vision of hosted services, operations and reliability, encompassing team mission and structure; establish and maintain cross-organizational relationships that align with citywide goals. Due to the necessary technical management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings. Preferred Skills:Excellent working knowledge of Microsoft Applications and Services (IIS 6.0, DNS/DHCP, WINS);Knowledge and understanding of Active Directory delegation and security models; Knowledge of VMware ESX or Hyper-V technology;Knowledge of McAfee products, especially anti-virus software and knowledge and experience in managing and supporting HP desktops and laptops and Windows 7 and Windows 10. Knowledge of ITIL in order to manage and provide the required support structure under the ITIL foundation standards. Qualification Requirements: 6 years experience supervising or administering computer operations including 18 months in a managerial capacity;-or-Education and Experience equivalent. To ApplyPlease go to www.nyc.gov/jobs/search and search for Job ID #289290orEmail resume to ITrecruit@doitt.nyc.gov(Indicate '289290 -Director of Windows Operations' in subject line) SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEWAPPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVALS Visit us at www.nyc.gov/DoITT The Department of Information Technology & Telecommunications and the City of New York are equal opportunity employersDoITT participates in E-VerifyIIS 6.0, DNS/DHCP, WINS; VMware ESX or Hyper-V technology; McAfee products; Windows 7 and Windows 10; ITIL

Source: http://www.juju.com/jad/000000009l8a6h?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dc0413802e189be385daf54a16310431f6ff8f92f7af39df48


• Location: Brooklyn

• Post ID: 114117493 brooklyn
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