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Posted: Saturday, June 24, 2017 11:33 AM

Director of Windows OperationsSalary: up to $134,450 Commensurate with Experience Excellent BenefitsBrooklyn, NY The successful candidate will serve as a Director of Windows Operations reporting to the IT Services Division. Responsibilities will include: Manage the Windows Operations Support team and the Desktop Support team; manage the Windows Operations team which consists of Windows Server engineers, VMware engineers, Citrix engineers, and McAfee ePO engineers; manage the Desktop Support team which supports over 3,000 workstations for DoITT, and external agencies; The Windows environment consists of over 6000+ windows servers (physical and virtual servers); Ensure the Windows Operations team provides support for approximately 6,000+ windows servers both physical and virtual for both DoITT and external agencies in order to provide the necessary 24/7 operations support; manage the McAfee ePO team which provides support for the McAfee products on all Windows servers, workstations, for both DoITT and external agencies; manage the Citrix Operations team which provides support for the DoITT Citrix farm and NetScalers; manage the Desktop Support teams which provide desktop support for all of DoITT desktops, in addition to external agencies as well as Community Boards; Meet with various vendors for the support maintenance of hardware and software; ensuring they meet or exceed their service level agreements, involving service offerings and overall technology solutions; oversee the maintenance and support of hosting servers across multiple agencies, implementing and managing day to day processes in order to support established policies and procedures; Work closely with the Engineering and Architect teams in order to help define the vision of hosted services, operations and reliability, encompassing team mission and structure; establish and maintain cross-organizational relationships that align with citywide goals. Due to the necessary technical management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings. Preferred Skills:Excellent working knowledge of Microsoft Applications and Services (IIS 6.0, DNS/DHCP, WINS);Knowledge and understanding of Active Directory delegation and security models; Knowledge of VMware ESX or Hyper-V technology;Knowledge of McAfee products, especially anti-virus software and knowledge and experience in managing and supporting HP desktops and laptops and Windows 7 and Windows 10. Knowledge of ITIL in order to manage and provide the required support structure under the ITIL foundation standards. Qualification Requirements: 6 years experience supervising or administering computer operations including 18 months in a managerial capacity;-or-Education and Experience equivalent. To ApplyPlease go to and search for Job ID #289290orEmail resume to '289290 -Director of Windows Operations' in subject line) SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEWAPPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVALS Visit us at The Department of Information Technology & Telecommunications and the City of New York are equal opportunity employersDoITT participates in E-VerifyIIS 6.0, DNS/DHCP, WINS; VMware ESX or Hyper-V technology; McAfee products; Windows 7 and Windows 10; ITIL


• Location: Brooklyn

• Post ID: 114117493 brooklyn is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017