search > Brooklyn jobs > Brooklyn computer/technical

Posted: Saturday, June 24, 2017 11:09 AM

Senior CRM DeveloperSalary: up to $110,000 Commensurate with Experience Excellent Benefits PackageBrooklyn, NY Who We AreThe NYC Department of Information Technology & Telecommunication (DoITT) is New York City government's technology leader. Our mission is to modernize IT infrastructure and service delivery in government; implement state-of-the-art information technology solutions to improve public services; make government more transparent and accountable; and employ cutting-edge tools, methods, and partnerships to empower New Yorkers. Our services touch every aspect of City life: from public safety to human services, from education to economic development, our services cross the full spectrum of governmental operations. To fulfill our mission, we develop and support applications, maintain efficient and reliable computing and network platforms, develop sophisticated security tools and policies, and ensure the reliability of IT infrastructure and enterprise systems through redundancy and disaster recovery planning. We also negotiate service agreements with telecommunications providers doing business with City agencies and administer franchise agreements with telecommunications and cable television providers that serve NYC residents. The OpportunityOur Development & Integration Services unit has an opportunity for an experienced Senior CRM Developer to design and implement various CRM solutions. What You Will DoReporting to the Business Solutions Delivery division, the Senior CRM Developer will contribute to various high-profile NYC IT projects. You will utilize your deep experience in CRM systems technical architecture and development to:Develop, technical design, configure and component test COTS solutions and custom applications like Dynamics CRM, Siebel, Salesforce, etc.;Build sophisticated Citywide Customer Relationship Management (CRM) and xRM projects, building integrations with COTS and other agency legacy systems;Configure and develop according to approved application design documents and in accordance with DoITT configuration, scripting and development standards and processes;Create and executing Unit Test scripts;Participate in transitions of the application or technical architecture components to the QA and Support teams;Participate in integration, system, and performance testing as needed;Work with other teams to validate defect fixes;Recommend design modifications to improve system performance and usability;Critically analyze business requirements and functional design and propose alternate approaches where appropriate;Work with other configurators, designers, and architects to make sure that the configuration and customization meet application requirements and performance goals;Identify solutions to system performance and usability issues;Document and track resolution of system issues. Preferred Skills: We are looking for candidates who not only have the required experience and skills, but can demonstrate a high level of professionalism and customer service. If you are an IT professional who combines high business acumen with technical expertise and team collaboration, you are strongly encouraged to apply. The ideal candidate should possess the following experience and skills:Experience in developing Customer Relationship Management Systems or xRM systems such as Microsoft Dynamics CRM/AX, Siebel, Salesforce, etc.;Strong understanding of client/server architecture in on-premise, SaaS, PaaS and IaaS Architectures;Experience with industry leading CRM/xRM Systems in a large enterprise scale environment: o Configuration & Customization o Workflow Development o Schema/Entity Model Extension o Performance Tuning o Application Integration with Messaging Queues such as Azure Service Bus, IBM MQ, and Biz Talk o Experience with Java Scripts to customize UI/combination of Java Script and C sharp o Experience creating Web Services, execute methods that insert, update and delete data objects o API Development and Integration o Develop plug-ins for CRM applicationsExposure to Agile development methodology;Experience with any version control Tool like TFS and Jeera;Experience with any Reporting Tool like SSRS;Technical hands-on experience coding and providing technical design architecture for one or more of the following technologies: o .Net programming with C# and/or VB.Net o CSS/JavaScript/HTML5 frameworks (jQuery, Bootstrap, Angular, etc) o Relational databases Oracle and SQL Server o Working knowledge of XML, SQL IT Certifications. Qualification Requirements:1. Masters degree in computer science or a related field and 1 year of related specialized experience in computer applications development planning;-or-2. A bachelors degree and 2 years specialized experience as described in "1" above;-or-3. Education and/or experience equivalent.In addition, candidates must possess at least one of the following Professional/vendor certification(s):Microsoft Dynamics Customization and ConfigurationMicrosoft Technology Associate (MTA)Microsoft Certified Solutions Developer (MCSD)Oracle Certified Professional, Java SE ProgrammerSalesforce Advanced DeveloperSiebel Core ConsultantTo ApplyPlease go to and search for Job ID #276629-or-Email resume to '276629 - Senior CRM Developer ' in subject line)SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW Visit us at The Department of Information Technology & Telecommunications and the City of New York are equal opportunity employers DoITT participates in E-Verify.CRM/AX, Siebel, Salesforce;Azure Service Bus, IBM MQ, Net programming with C# and/or VB.Net;CSS/JavaScript/HTML5


• Location: Brooklyn

• Post ID: 114098528 brooklyn is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017