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Posted: Wednesday, February 7, 2018 3:30 PM

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Field Service Laser Printer Technician
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**Ref No.:**
18-00411
**Location:**
Brooklyn, New York
Temp to Hire Role. Must Reside in Brooklyn, NY
At **e** **X** **cell** , we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.
We have an immediate need for a qualified **Field Service Laser Printer Technician** to provide time-sensitive, onsite technical support in Brooklyn, NY. Candidates must live in Brooklyn to qualify. They must also own a vehicle that can transport parts and boxes (no scooters / mopeds). The right person will have prior break-fix experience working on laser printers.
**Overview:**
+ Greet customer and convey appreciation of them as a valued customer
+ Conduct tests on computer equipment to determine if it is functioning properly
+ Accurately diagnose problems with specified equipment and correctly identify remediation solution necessary to bring equipment back to operational status
+ Determine best cost approach to implement repairs to customer's equipment
+ Perform routine equipment installations, moves, additions, and changes as part of a deployment team
+ Perform preventive maintenance on a variety of equipment as directed by supervisor
+ Report status of open job tickets to help desk team members and to supervisor
+ Provide support to senior team members when completing complex repairs or installations
+ Maintain familiarity with customer's equipment and network to identify trends and patterns of problems and to assist customers in resolving underlying causes
+ Return all areas accessed to the condition of cleanliness at which they were found
+ Maintain records and logs of all service performed and with details of customer's concerns and requests
+ Ensure satisfaction throughout the delivery, reflected through professional actions, demeanor, dress and attitude
**Qualifications:**
+ **Must have Laser Printer break-fix experience**
+ Comp TIA A+, Network+ Certification nice to have
+ Ability to work and make decisions with a minimum of supervision
+ Skills in communicating with a variety of customers in a highly professional manner
+ Ability to work in a fast-paced environment while maintaining attention to details of the job
+ Ability to multitask while maintaining highest customer service levels
+ High School Diploma, Technical School or College preferred
**Special Requirements:**
+ Travel Percentage: 100% (mileage reimbursed)
+ Background check and drug screen and DMV required
+ 8-5 Monday through Friday
+ Must have Smart Phone company will reimburse
+ Must be willing to travel out of state one week per month for certifications company paid
+ Eligibility to receive a government security clearance to service government clients
+ Required to be on the monthly standby rotation schedule within his / her scheduled region of work
+ Must be able to lift, push or pull 50+ lbs. and be able to bend, kneel and work with arms raised for prolonged periods
+ Must pass Color Vision Test
+ Must have reliable vehicle
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. ** **e** at xcell.com/ **X** at xcell.com/ **cell** at xcell.com/ Supports Equal Employment Opportunity** **e** at xcell.com/ **X** at xcell.com/ **cell** at xcell.com/ , a division of CompuCom Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at xcell.com/ .
Associated topics: copier technician, inkmaker, ink maker, ink lab associate, ink technician, printer production technician, printer repair technician, printer technician, repair, set up

Source: http://www.jobs2careers.com/click.php?id=4901318703.96


• Location: Brooklyn

• Post ID: 158747557 brooklyn
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