Posted: Friday, April 14, 2017 7:53 AM
The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.Responsibilities:Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers. Receives calls from members and providers. Responds to customers complaints and grievances. Records all calls and detail. Receives requests for adjustments on claim issues. Receives requests for disenrollment.Qualifications:High School DiplomaMinimum 6 months call center experienceMicrosoft WordExcellent skills in telephone communication and a professional demeanorAbility to manage multiple tasks and work consistently in a fast-paced environmentBenefits:We truly value our staff and further acknowledge their contributions by offering:Employee and family health coverageCompetitive salariesEmployer contributed pension planGenerous time offTuition reimbursement403(b) retirement planCompany Description:Giving you what you need to achieve the right balance in your career is a top priority at MJHS. After all, when you feel valued, respected and appreciated, it's easier to care about others in return.With a comprehensive range of services combined into one integrated health system, MJHS is able to offer you many unique opportunities to deliver world-class patient care. You have the option to provide direct care, explore case management or advance into leadership here at one of New York's leading health systems.
• Location: Brooklyn
• Post ID: 97011171 brooklyn