search > Brooklyn jobs > Brooklyn management/professional

Posted: Tuesday, May 2, 2017 8:37 PM

Requisition Number: SS:10660
Area of Interest: Information Technology
Organization: Corporate
Brand/Division: Shared Services
Position Type: Full:time
Founded in 1956, Williams:Sonoma, Inc. (WSI) is the premier specialty retailer of high:quality products for the kitchen and home in the United States. Our family of brands are Williams:Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams:Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully:designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. Weve seen some big changes since our first brick:and:mortar store opened more than half of a century ago. What hasnt changed is our passion for high:quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, were a multi:brand, multi:channel, global enterprise supported by state:of:the:art technology and some of the most talented teams in retailing : and were always looking for new people, energy, and ideas.
Were looking for a world:class Product Manager to join our Williams:Sonoma Stores Digital team in Brooklyn. The ideal candidate is a seasoned product management professional with proven experience delivering large, cross:functional and customer oriented projects. Were looking for a dynamic individual who understands user empathy and the connected nature of store and eCommerce technology. The right candidate will be adept at leading the scoping and identification of product requirements and the creation of in:store digital innovations that cultivate captivating experiences across Williams:Sonoma brand stores for Store Associates and Customers, alike. The Product Manager will be able to identify customer needs, drive roadmaps and requirements, deliver world:class features, and effectively evangelize our teams vision to stakeholders, partners, and colleagues. Williams:Sonoma Stores is responsible for overseeing the entire lifecycle of technical products and user experiences delivered to the customers and business associates across 600+ stores. Carefully managing the complex experiences between WSI business associates and technology to meet and exceed the dynamic needs of the WSI customer. The role involves a large technical component requiring the candidate to coordinate with multiple business departments (Operations, Finance, eCommerce, etc.), software architects/engineers/vendors, and matrixed development teams to define, scope, and deliver key initiatives.
Responsibilities include:
* Collection of business and systems requirements from internal and external customers
* Translating requirements into functional and technical specifications
* Leading consensus among teams with competing goals
* Driving project schedules from design to release, and managing the production rollout.
* Coordinating design/implementation efforts between internal stakeholders to develop optimal solutions to support our ongoing customer experience, personalization, and automation efforts.
* Making appropriate tradeoffs to optimize time:to:market, clearly communicate goals and desired outcomes to cross:functional and remote teams.
* Experience leading medium to large customer experience initiatives is a must
* Must have a well:rounded technical background and understanding of current customer technologies and trends.
* You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or multiple competing priorities.
* Identify areas of strength and weakness in the organization and suggest recommendations for improvement.
* Anticipate bottlenecks, provide escalation management, weigh/make tradeoffs, and balance the customer/business needs versus te


• Location: Brooklyn

• Post ID: 100461223 brooklyn is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017