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Posted: Thursday, March 16, 2017 12:10 AM

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Description

The Store Manager is responsible for overall sales, profitability, customer service, visual maintenance, operations, and inventory management. The Store Manager supervises and motivates the store team, providing inspiration to drive sales and exceed customer service expectation through coaching, providing effective feedback and recognizing accomplishments. The Store Manager must model and promote a fun and positive work environment that fosters open communication and encourages teamwork.

REQUIREMENTS:
• Bachelor’s degree or equivalent work experience
• Minimum 5 years supervisory experience, ideally in high traffic retail or museum shop setting
• Proven ability driving sales growth and creating a positive, informed, customer service focused culture and environment
• Experience with POS systems, basic retail math and reporting protocols, cash handling procedures, inventory management, visual merchandising, loss prevention, hiring, firing, training and supervising sales staff, which includes volunteers

RESPONSIBILITIES:
• Establish, support and maintain sales and customer service standards
• Hire, train and maintain adequate staffing levels for sales staff and volunteers according to established standards and procedures for main and exhibition shops
• Oversee opening, closing, special events and all day to day operations
• Establish and maintain cleaning, restocking and visual merchandising protocols
• Document and report inventory damages, shortages and special requests
• Manage and prepare for annual and intermittent physical inventory in shops and stock areas.
• Effective use of POS reporting to gather and share information with staff and merchandising team, maintain non-inventory supplies.
• Secure and deliver daily deposits to finance department.
• Maintain adequate change funds and safe documentation.
• Liaise with Director for Merchandising, Merchandise Manager and other departments to support shared projects and purposes.
• Position requires standing for long periods, light lifting and ability to move a cart filled with product between shops and stockroom.

WORK SCHEDULE: Wednesday through Sunday – 35 hours, occasionally more according to needs of the business. Position requires some evening flexibility.

Starting Date: Immediate

Reports to: Director of Merchandising

Application Instructions / Public Contact Information


To apply:
Please send a cover letter and resume to: job.store.manager@brooklynmuseum.org

• Location: Brooklyn, Brooklyn, NY

• Post ID: 93866795 brooklyn
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