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Posted: Sunday, January 28, 2018 1:06 AM

Develop your investigative skills as part of our industry-leading asset protection team you ll use innovative technology and dive deep into analytics to reduce shortages and protect Macy s bottom line. You ll have lots of opportunity to grow your career under leadership that s committed to developing their teams and building leaders, and you ll also have the ability to focus on highly specialized areas including Investigations, Organized Retail Crime, and Asset Protection Training.

Job Overview :

The VSO s primary responsibility is to deter theft, communicate suspicious activity to the Asset Protection/Loss Prevention Department, maintain a safe business environment, and provide strong customer service. The VSO is primarily stationed at the customer entrances and monitors customer traffic entering and exiting the store. Performs other duties as assigned.

The summary below may not include all the essential functions and qualifications for this position. For more information, we encourage you to review the complete job description by clicking here .

Macy s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.

Essential Functions:
  • Successfully complete all Asset Protection/Loss Prevention training requirements including CPR and First Aid and maintain personal certifications as required by law
  • Monitor high shortage areas such as receiving and jewelry as needed; may perform audit functions
  • Use two-way communication devices to maintain contact with Store Detectives to ensure store safety
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection/Loss Prevention Manager
  • Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
  • Regular, dependable attendance and punctuality


Education/Experience: High School Diploma or equivalent. Some college is

desirable. Completion of Store Agent Training

program required upon assignment to position.

Communication Skills: Effective written and verbal skills, ability to interpret

instructional documents such as safety

rules, operating and maintenance instructions, and

procedure manuals. Excellent written and verbal

communication skills.

Physical Demands: This position involves regular walking, standing,

hearing, and talking. Extended periods of sitting are

also involved. Some kneeling, stooping, crouching, or

crawling may be involved. Involves moving and/or

lifting at least 30 lbs. Specific vision abilities include

close vision, distance vision, color vision, peripheral

vision, depth perception, and the ability to adjust

focus. Ability to use restraints in an apprehension.

Ability to sustain long periods of time enclosed in

surveillance areas. Involves close vision, color vision,

depth perception, and focus adjustment.

Other skills: Must be able to operate cameras and other

surveillance equipment. Ability to think and act clearly

in possible stressful and hostile situations. Ability to

collaborate and function as a member of a team.

Must possess a strong sense of urgency. Should be

comfortable with the use of computers and frequent

use of RF equipment.

Work Hours: Flexible with scheduling and available to work retail

hours, which may include day, evening, weekends,

and/or holidays.


This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy s, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Endless opportunities. Countless possibilities.

Innovation, Creativity, Passion.

Your Career Path
Click here to see where your career with Macy's could go in Asset Protection.

Associated topics: canine detection, countermeasure, loss prevention, protection, public safety, public safety officer, security, surveillance, university, watchman


• Location: Brooklyn

• Post ID: 156003942 brooklyn is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018